Fairpoint Bill Pay

Fairpoint Communications Inc promises a fast, reliable network delivering a range of budget friendly data and voice communications services to businesses, both private and public institutions, and catering to residential customers as well. It is the 6th largest U.S. wireline phone company operating in 17 states. Fairpoint also promises a difference of superior network,  a dedication to customer experience and the best value.

Fairpoint Online Payment

Fairpoint is a large phone company, there are thousands of customers who flock to them, paying bills separately and differently. Enterprise business customers have a business portal accessible here where you can view and pay your bill, set up recurring payments, check your current balance and history, order services and request repair services right after signing in. Wholesale Customers have a portal on this site. Residential and Business customers have several payment methods, these are elaborated below.

Setting Up Online account

You first need to set up an account to be able to pay online or you may simply call the following numbers to help set up your account.

Residential customers call 1-800-400-5568.

Business customers call 1-800-400-5568.

MyFairPointCustomer Portal         

Fairpoint Communications offers residential and small business customers a new customer portal called MyFairpointCustomer Portal where you can view your services and account information, review your statements and check the status of service orders and appointments, and most importantly make your payments online. You can log in or sign up here.


Pay your bills through Fairpoint Communications’ automated bill payment system operated by PayDQ. You can view and pay your bill using electronic checks, VISA or MasterCard and Discover here. It is a free service that is accessible 24 hours a day, 7 days a week enabling customers to make payments online free of charge as well as scheduling these payments.

Pay By Phone

It is possible to pay your bills by phone, however there is a $3.50 fee per transaction. You can pay by phone by calling 1-866-658-9040. Payment methods are through check by using the routing number found on the check along with the account code, credit card and debit cards are accepted.

Check Free Pay

Paying in person is also possible, visit this site to locate a payment center for a specific authorized biller. You will be shown search options for your biller, click on the dropdown menu to select the biller and find Fairpoint Communications NE as your authorized biller, billers are arranged alphabetically. Please note that there is a $1.50 fee per transaction for payments at these locations.

Mail Payment

Mail payments should be by check or money order, do not send cash payments. Mail your payments to the address on your bill statement.

For Maine and New Hampshire payments:

FairPoint Communications

Postal Office. Box No. 11021

Lewiston, ME 04243-9472

For Vermont payments:

FairPoint Communications

Postal Office Box No. 5200

White River Junction, VT 05001-5200


For questions and further information, please contact:

Order Services Residential: 1.866.984.2001 Monday – Friday, 8am – 6pm EST

Small Business: 1.866.984.3001 Monday – Friday, 8:30am – 5pm EST

Enterprise: 1.866.984.4001 Monday – Friday, 8:30am – 5pm EST


You may fill out the form available on this contact form.


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