With Progressive’s wide-ranging collection of insurance services and products, the company also ensures clients’ needs and concerns are well taken care of. Through its unmatched customer care, from purchase to claims, rest assured of caring, quick-to-respond, and friendly customer service staff from one of America’s leading providers of affordable yet quality insurance policies.
Progressive Insurance provides a customer care solution that matches the fast, modern lifestyle.
As a matter of fact, managing your insurance policy is never been this easy. Through the Web, you can instantly access as well as manage your account anytime, wherever you are in the world.
For example, when you need to make a payment for policy, you can simply register for an online access to your insurance policy by visiting www.progressive.com. By having an online account, you can do the following:
- Pay your bill – Making a payment can actually be done in just a few hits and clicks. Log in is also not required if you only want to quickly pay your bill and not log in to your policy. All you have to provide are your policy number (or email address that you used on file), zip/postal code, and your birth date.
Payment modes accepted are a check, valid credit card, and a PayPal account. You may also set up EFT or Electronic Funds Transfer if you want your payments to be deducted automatically from your savings or checking account. You can set up your chosen mode of bill pay option by simply logging into your policy and go to the ‘Billing’ page.
Otherwise, you can make a phone call at 1-800-776-47-37 in order to make a payment with a Progressive customer care agent. If not, you may also make a payment the conventional way by sending a money order or a check made out to Progressive Insurance, along with your bill. Here’s Progressive’s headquarters address:
The Progressive Corporation
6300 Wilson Mills Road
Mayfield Village, Ohio 44143
So how do you know that your payment went through? You will receive an email confirming that Progressive has received your payment. You will be provided with a payment confirmation number as well as a summary of your payment. Rest assured that your payments are processed on the same day you make them, regardless of whether you use a credit card or a check. Your billing details will be updated within 24 hours from receipt of your payment. Also, you can check your payment history, your next due date, and your account balance by logging in to your online policy access
- Update your insurance policy – accessing, managing, and updating your policy information, such as your address, policies, driver or auto information, is doable at the touch of your fingertips. By creating your own online policy access, it’s always fast, hassle-free, and completely without a charge, to make changes on your account information.
- Report a claim online as well as get a proof of insurance (POI). Reporting a claim is also fast and easy. Rest assured that you will be guided throughout the process. Just log in to your policy online, answer a few questions, and then a claims agent will call you. If not, you may pick up the phone and dial 1-800-776-47-37.