El Paso Water Utilities Bill Pay

El Paso Water Utilities is a leading water supplier in the city of El Paso, Texas. The utility also offers wastewater management, stormwater management and other services to its customers. The various El Paso Water Utilities bill pay options available to customers of the company include

El Paso Water Utilities bill pay online

Clients can pay their bills on the web. For this, you will need to register an online account through this link. For those who want to pay online without registering an account, you can use this link. This one time payment option is offered by BillMatrix and you will be charged a convenience fee of $2.50 for the service. Payments can be made using a credit card, ATM card, debit card or electronic check

Automatic Bank Draft

When you select this payment option, your month to month bill amount will be automatically deducted from your designated bank account on a regular basis. You can sign up for the Automatic Bank Draft through your online account. Alternatively, you can also download the application form from this link, fill in the required details and send the same to the following address – El Paso Water Utilities, Post Office Box No. 511, El Paso, TX 79961-0511.

Pay by phone

On the off chance that you are trying to quickly pay your bills online but are unable to access the internet, you additionally have that alternative option to make payments by phone. Simply dail 1-866-680-5504 and follow the voice instructions. This is a third party payment service offered by BillMatrix. Therefore, you will be charged a service fee of $2.50 per transaction. Payments can be made using an e-check, credit card, debit card or ATM card.  

Pay by mail

Clients who wish to pay their bills via mail can send in their payments to the following address

El Paso Water Utilities

P.O. Box 511, El Paso

TX 79961-0511.

You can mail the payments using the return envelope that accompanies your monthly bill statement. You should also ensure that your bank account has sufficient funds before sending the checks. If your check returns back to the company due to insufficient funds, then a penalty for the returned check may be charged against you.

Pay in person

In case you prefer to pay your bills in person, you can do so by visiting any of the company offices. You can also use any of the company authorized payment agencies to make payments. Customers should remember that these are third party services whish will charge a service fee for the transaction. Plus, payments made through these agencies may take up to 3 days to be posted to your account. To find a company office of authorized payment agency near your home or workplace, visit this link.


To know more about the various El Paso Water Utilities bill pay options, you can call the customer support service number

Phone: 915-594-5500.


Website: You can visit the company’s website at www.epwu.org for further information.


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