Ocwen Financial Corporation provides residential and commercial mortgage loan services. The company is well-known for providing high-risk loans and has been servicing mortgage loans since 1988. It services all 50 US states, and is licensed to serve mortgage loans in District of Columbia and two US territories.
The company has outsourced its support operations to Philippines, Uruguay and India. It has revenue of over $845 million with over 6239 employees globally. The company has been servicing subprime mortgage loans since 1994 and has a service volume of over $56 billion. Among all US mortgages, under non-banker servicer, this company has the largest unpaid principal balance and this amount is around $102.2 billion.
Following are the payment options to payoff Ocwen mortgage loans:
Ocwen mortgage Bill Pay Online
You can click here to enroll in online services. You just need to enter your account number and your Social security number. Once you are enrolled to online payment, you can login here. You can check your mortgage loan balance or pay your loan online. Moreover, you can print your 1098 statements from previous year online using this portal.
The online portal works well with both Windows and Macintosh operating systems on almost all latest browsers. The system is highly encrypted providing a 128-bit encryption protection so that your information is protected.
Pay by phone
You can call Ocwen on 1-800-766-4622 which is a completely automated service available from 7 AM to 8 PM Central Time, Monday through Friday, 7 AM to 4 PM Central Time Saturday and 8 AM to 8 PM Central Time on Sundays.
Ocwen also accepts a few authorized third party Telecommunications Relay service for hearing impaired customers.
Pay by mail:
You can also mail your payment to Ocwen 6716 Grade Lane, Building 9, Suite 910 Louisville, KY 40213-1407. The address is for express or overnight payment.
For regular mail payments, you can use the following address: Ocwen, P.O. Box 79135, Phoenix, AZ 85062-9135
Contact:
Phone: Ocwen phone support number is 1-800-766-4622 and is available from 7 AM to 8 PM Central Time, Monday through Friday, 7 AM to 4 PM Central Time Saturday and 8 AM to 8 PM Central Time on Sundays.
Email: You an email Ocwen regarding your query. The link for email support is here. You need to enter your Full name, email address, phone number, type of query and your message. A customer service representative will reply back as soon as possible.
Mail: General enquiries can be sent to the mailing address at Ocwen, Attention: Customer Service, P.O. Box 4622, Waterloo, IA 50704-4622. If you have any written requests, regarding any error in the account or requiring sufficient details of your account, you can send them to: Ocwen, Attention: Customer Care, P.O. Box 1330, Waterloo, IA 50704-1330.
For Texas customers: If any customer residing in Texas has complaints or issues, it can be sent to the following address:
Department of Savings and mortgage lending
2601 N Lamar,
Ste 201
Austin Texas 78705
Customers from Texas can download the complaint-form here or write to the above address in Texas. They can also e-mail at smlinfo@sml.texas.gov
