Manage Your Maryland UI Debit Card online

The Maryland Unemployment Benefits Debit Card is the means by which Maryland unemployment insurance payments are issued. The card is operated by Bank of America, the second largest bank holding company in the United States in terms of assets. The Bank of America is listed by Forbes as the third biggest company in the world.

Uses of the Maryland Unemployment Benefits Debit Card

Although the card is a Visa debit card, you do not need to have a bank account to obtain and take advantage of a Maryland Unemployment Benefits card.  

  • The prepaid card gives you access to your unemployment benefits twenty four hours a day, seven days a week.
  • The card can be used for purchases in store, online or over the phone.
  • It can be used to pay bills either in person or online
  • Cash can be withdrawn at participating ATM’s, credit unions and banks.

Signing in to your online account

Bank of America offer online account management for all of their credit and debit cards, including this one. To log into your account, visit this webpage. Simply enter your username or card number, and password, in the appropriate spaces in the red box on the right of the page and then click ‘Sign In’.

If you have forgotten your password, visit this page and enter your username or card number to retrieve it.

If you have forgotten your username as well, call this number:


Registering for an online account

To set up an online account to manage your card, visit this webpage. Enter the number on your card and the expiration date, and then click ‘Continue’. Follow the on screen instructions to set up and register your card.

Paying Bills and checking your balance online

You can use your online account to pay service bills or transfer money to other accounts. This is a great way to avoid fees charged by check cashers and to securely transfer money.

Check your account statement and set up alerts

You can use your online account to check the status of your account twenty four hours a day, seven days a week. You can check your balance, review all transactions and download and print statements.

It is also possible to set up mobile and email alerts, so you know when your balance is getting low, you’ve received a payment, or a bill is due.

Further information

If you need anymore information or need help with your card, there are a variety of options available.

Contact By Phone

To contact the Bank of America Prepaid Debit Card Service Centre call:


Contact By Mail

For mail correspondence use the following address:

Bank of America Maryland Unemployment Benefits Debit Cardholder Services

Postal Office Box No 8488

Gray, Tennessee 37615-8488

Contact By Email

The customer services email address is:

govandcorp@prepaidcard.bankofamerica.com To contact by email, include your full name, full address and the last 10 digits of your card number. Do not include your PIN.


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